Elcomatic provide return to base repair / maintenance contracts service for the Symbol DS457. Contact us on (+44) 01294 274 914.

If you have any of the below problems or any other errors don’t hesitate to contact us and we will get this equipment repaired for you with a fast and reliable repair with our experienced repair staff.

Touchscreen repair
LCD repair
Casings replaced
Keypad repair
Charging issue
Buttons faulty
Won’t scan
Battery issues
Trigger buttons

Mobile devices play a significant role in the day to day running of multiple businesses over various sectors. These pieces of high-end equipment are quite expensive and companies need to get full use of this equipment with minimum downtime. Elcomatic can provide your company with a fast and reliable repair service that will minimise any disruption to your business.

If you are in the UK-Europe or anywhere in the World please get in touch. We offer ad hoc repairs/maintenance contracts for businesses. All volume sizes of returns are accommodated through our repair service.

For more information call us on +44 (0) 1294 274 914.

Repair Service Options

Ad Hoc
Repairs are priced as labour + parts costs based on single returns.

Contractual Maintenance Repairs
Having to shell out for a repair for one device is not ideal, but when you have multiplemachines the repair charges can speedily add up. We offer repair and maintenance contracts so that you will always pay a set fee, regardless of how many repairs you request.

No Fix, No Fee
Given enough time and money it is feasible to fix anything. However, when it comes to certain faults this simply is not cost-effective. From time to time a blanket replacement is more relevant and in these cases, we will advise you on how to proceed without charging you.

The Repair Process

As soon as your R.M.A. (return merchandise authorisation) has been established, the next stage is to mail your defective Motorola / Zebra DS457 to our dedicated repair facility. Once it gets here, we will open the box and take a look at the device to acquire an outline of what is wrong with it and book it into our workflow.

As soon as everything is functioning as it should be, we will carry out further testing to guarantee the repair will stand the test of time. Repair companies will often get a machine operating again just for it to break again quickly as the fundamental problem has not been addressed.

We will then begin the diagnostic program in order to determine the issue precisely. If correcting it is feasible and worthwhile in terms of cost, we will start the procedure of making it good as new.

To help make sure that we have thoroughly corrected the fault with your Motorola / Zebra DS457, we will carry out a soak and burn/run in test. By guaranteeing we get the job done adequately on the first try, we will keep disturbance within your organisation is kept to a minimum.

Last but not least, we will package your equipment adequately before delivering it back to your premises. The device will be ready for work straight away, and your enterprise can get back to regular service.