Elcomatic provide return to base repair / maintenance contracts service for the Symbol ES400. Contact us on (+44) 01294 274 914.

If you have any of the below issues or any other defects don’t hesitate to contact us and we will get this equipment repaired for you with a quick and trusted repair with our expert repair team.

Touchscreen repair
LCD repair
Casings replaced
Keypad repair
Charging issue
Buttons faulty
Won’t scan
Battery issues
Trigger buttons

Mobile devices play a significant role in the day to day running of multiple businesses over various sectors. These pieces of high-end equipment are quite expensive and companies need to get full use of this equipment with minimum downtime. Elcomatic can provide your company with a fast and reliable repair service that will minimise any disruption to your business.

If you are in the UK-Europe or anywhere in the World please get in touch. We offer ad hoc repairs/maintenance contracts for businesses. All volume sizes of returns are accommodated through our repair service.

For more information call us on +44 (0) 1294 274 914.

Repair Service Options

Ad Hoc
Repairs are billed as labour + parts costs based on single returns.

Contractual Maintenance Repairs
Having to shell out pay out for a repair for one unit is not ideal, but when you have multipleproducts the repair prices can speedily add up. We offer repair and maintenance contracts so that you will always pay a set fee, regardless of how many repairs you require.

No Fix, No Fee
Given enough time and money it is possible to fix anything. However, when it comes to certain faults this simply is not cost-effective. From time to time a blanket replacement is more appropriate and in these cases, we will advise you on how to proceed without charging you.

The Repair Process

Whenever you ask for a unit to be serviced, we will produce an R.M.A. (return merchandise authorisation). Afterwards, you will ship your Motorola / Zebra ES400 to our repair facility in Ayrshire. Next, we can promptly have a look at the issue ahead of scheduling your repair project into our timetable.

As soon as the device is operating as it should be, we will undertake further testing to ensure the repair will stand the test of time. Repair technicians will regularly get something operating again simply for it to break again quickly as the root issue has not been dealt with.

We can then start the diagnostic program to determine the failure precisely. If repairing it is feasible and worthwhile in terms of cost, we will commence the procedure of making it functional.

Our soak and burn-in test will guarantee that your malfunctioning Motorola / Zebra ES400 is thoroughly fixed and is ready for work. This allows us to minimise the disturbance within your business instead of needing to endure the procedure again.

After we have completed our closing assessments, we will pack your electronics up safely and securely and ship it back to your company.