Elcomatic provide return to base repair / maintenance contracts service for the Symbol MC2180. Contact us on (+44) 01294 274 914.

If you have any of the below issues or any other defects don’t hesitate to contact us and we will get this equipment repaired for you with a quick and reputable repair with our expert repair staff.

Touchscreen repair
LCD repair
Casings replaced
Keypad repair
Charging issue
Buttons faulty
Won’t scan
Battery issues
Trigger buttons

Mobile devices play a significant role in the day to day running of multiple businesses over various sectors. These pieces of high-end equipment are quite expensive and companies need to get full use of this equipment with minimum downtime. Elcomatic can provide your company with a fast and reliable repair service that will minimise any disruption to your business.

If you are in the UK-Europe or anywhere in the World please get in touch. We offer ad hoc repairs/maintenance contracts for businesses. All volume sizes of returns are accommodated through our repair service.

For more information call us on +44 (0) 1294 274 914.

Repair Service Options

Ad Hoc
Repairs are billed as labour + parts costs based on one-off returns.

Contractual Maintenance Repairs
Having to shell out for a repair for one unit is not perfect, but when you have multiplesystems the repair charges can rapidly add up. We provide repair and maintenance contracts so that you will always pay a set fee, regardless of how many repairs you require.

No Fix, No Fee
Given enough time and money it is possible to fix anything. However, when it comes to certain errors this simply is not cost-effective. From time to time a blanket replacement is more relevant and in these cases, we will advise you on how to proceed without charging you.

The Repair Process

When you need a system to be serviced, our technicians will produce an R.M.A. (return merchandise authorisation). Afterwards, you will post your Motorola / Zebra MC2180 to our repair centre in Ayrshire. Next, we will briefly check out the issue ahead of booking your repair job into our timetable.

When the equipment is performing correctly, we will perform thorough assessment to make sure repair will last. Repair companies will commonly get a piece of equipment functioning again simply for it to break again quickly as the fundamental issue hasn’t been dealt with.

Our policy is to consistently assess all devices extensively after we have them working again. Companies regularly bypass this stage. However, if a related fault prompted the primary malfunction, then it’s just a waiting game until the unit endures the same problem again.

To help make certain that we’ve thoroughly repaired the problem with your Motorola / Zebra MC2180, we’ll carry out a soak and burn/run in test. By guaranteeing we get the job done appropriately on our initial attempt, we are able to keep disruption within your organisation is kept to a minimum.

Last but not least, we will box your hardware adequately before delivering it back to your workplace. The device will be ready to go straight out the box, and your organisation can get back to regular service.