Elcomatic provide return to base repair / maintenance contracts service for the Symbol MC3200. Contact us on (+44) 01294 274 914.

If you have any of the below problems or any other faults don’t hesitate to contact us and we will get this equipment repaired for you with a quick and trustworthy repair with our expert repair team.

Touchscreen repair
LCD repair
Casings replaced
Keypad repair
Charging issue
Buttons faulty
Won’t scan
Battery issues
Trigger buttons

Mobile devices play a significant role in the day to day running of multiple businesses over various sectors. These pieces of high-end equipment are quite expensive and companies need to get full use of this equipment with minimum downtime. Elcomatic can provide your company with a fast and reliable repair service that will minimise any disruption to your business.

If you are in the UK-Europe or anywhere in the World please get in touch. We offer ad hoc repairs/maintenance contracts for businesses. All volume sizes of returns are accommodated through our repair service.

For more information call us on +44 (0) 1294 274 914.

Repair Service Options

Ad Hoc
Repairs are billed as labour + parts costs based on one-off returns.

Contractual Maintenance Repairs
Having to shell out pay out for a repair for one system is not perfect, but when you have multiplesystems the repair prices can quickly add up. We offer repair and maintenance contracts so that you will always pay a set fee, regardless of how many repairs you require.

No Fix, No Fee
Given enough time and money it is viable to fix anything. However, when it comes to certain faults this simply is not cost-effective. From time to time a blanket replacement is more relevant and in these cases, we will advise you on how to proceed without charging you.

The Repair Process

When your R.M.A. (return merchandise authorisation) has been created, the next stage is to mail your faulty Motorola / Zebra MC3200 to our specialist repair facility. When it gets to us, we will open the package and investigate the product to get an idea of what is wrong with it and schedule it into our timetable.

The next stage is to start performing testing to understand exactly what the problem with your MC3200 by Motorola / Zebra is. Assuming that the repair procedure is cost-effective, we will then start replacing or rectifying any broken parts.

Our policy is to consistently analyse all devices meticulously after we have them operational again. Companies commonly omit this step. However, if a related fault created the primary failure, then it is merely a matter of time before the system undergoes the same problem once again.

To assist in making sure that we have adequately corrected the fault with your Motorola / Zebra MC3200, we will undertake a soak and burn/run in test. By ensuring we get the job done appropriately the first time, we’re able to keep disturbance within your business is kept to a minimum.

Finally, we will box your apparatus adequately before sending it back to you. The device will be ready for work immediately, and your enterprise can get back to normal service.