Elcomatic offer return to base repair / maintenance contracts service for the Symbol MC35. Contact us on (+44) 01294 274 914.

If you have any of the below symptoms or any other troubles don’t hesitate to contact us and we will get this device repaired for you with a swift and trustworthy repair with our experienced repair staff.

Touchscreen repair
LCD repair
Casings replaced
Keypad repair
Charging issue
Buttons faulty
Won’t scan
Battery issues
Trigger buttons

Mobile devices play a significant role in the day to day running of multiple businesses over various sectors. These pieces of high-end equipment are quite expensive and companies need to get full use of this equipment with minimum downtime. Elcomatic can provide your company with a fast and reliable repair service that will minimise any disruption to your business.

If you are in the UK-Europe or anywhere in the World please get in touch. We offer ad hoc repairs/maintenance contracts for businesses. All volume sizes of returns are accommodated through our repair service.

For more information call us on +44 (0) 1294 274 914.

Repair Service Options

Ad Hoc
Repairs are priced as labour + parts costs based on single returns.

Contractual Maintenance Repairs
Having to shell out pay out for a repair for one item is not ideal, but when you have multiplemachines the repair fees can speedily add up. We offer repair and maintenance contracts so that you will always pay a set fee, regardless of how many repairs you ask for.

No Fix, No Fee
Given enough time and money it is possible to fix anything. However, when it comes to certain damage this simply is not cost-effective. From time to time a blanket replacement is more suitable and in these cases, we will advise you on how to proceed without charging you.

The Repair Process

Once your R.M.A. (return merchandise authorisation) is established, you will need to post your faulty Motorola / Zebra MC35 to our dedicated repair centre. Once it gets to us, we will unbox and take a look at the device in order to get proper picture of what is wrong with it and book it into our work program.

After the equipment is operating as it should be, we will conduct extensive testing to ensure the repair will stand the test of time. Repair companies will commonly get a device functioning again just for it to break again soon after as the fundamental problem hasn’t been resolved.

Our policy is to routinely analyse all systems thoroughly after we have them operating again. Companies regularly skip this stage. However, if a deeper problem caused the original failure, then it’s merely a waiting game until the system undergoes the same trouble once more.

To help make sure that we’ve totally remedied the fault in your Motorola / Zebra MC35, we’ll undertake a soak and burn/run in test. By guaranteeing we complete the job appropriately the first time, we can keep disruption within your organisation is kept to a minimum.

Last but not least, we will package your equipment appropriately before delivering it back to your premises. The device will be ready to go straight away, and your organisation can go back to normal service.