Elcomatic offer return to base repair / maintenance contracts service for the Symbol MC50. Contact us on (+44) 01294 274 914.

If you have any of the below faults or any other defects don’t hesitate to contact us and we will get this device repaired for you with a prompt and reliable repair with our expert repair team.

Touchscreen repair
LCD repair
Casings replaced
Keypad repair
Charging issue
Buttons faulty
Won’t scan
Battery issues
Trigger buttons

Mobile devices play a significant role in the day to day running of multiple businesses over various sectors. These pieces of high-end equipment are quite expensive and companies need to get full use of this equipment with minimum downtime. Elcomatic can provide your company with a fast and reliable repair service that will minimise any disruption to your business.

If you are in the UK-Europe or anywhere in the World please get in touch. We offer ad hoc repairs/maintenance contracts for businesses. All volume sizes of returns are accommodated through our repair service.

For more information call us on +44 (0) 1294 274 914.

Repair Service Options

Ad Hoc
Repairs are charged as labour + parts costs based on individual returns.

Contractual Maintenance Repairs
Having to shell out for a repair for one unit is not ideal, but when you have multipleunits the repair costs can swiftly add up. We offer repair and maintenance contracts so that you will always pay a set fee, regardless of how many repairs you request.

No Fix, No Fee
Given enough time and money it is viable to fix anything. However, when it comes to certain errors this simply is not cost-effective. From time to time a blanket replacement is more appropriate and in these cases, we will advise you on how to proceed without charging you.

The Repair Process

When you require a system to be repaired, our technicians will produce an R.M.A. (return merchandise authorisation). Afterwards, you can transfer your Motorola / Zebra MC50 to our repair centre in Ayrshire. Next, we will quickly have a look at the problem ahead of scheduling your repair service into our workflow.

As soon as the device is performing properly, we will undertake further assessment to guarantee the repair will stand the test of time. Repair companies will frequently get something operating again only for it to break again shortly after as the fundamental problem hasn’t been dealt with.

Our policy is to routinely test all devices extensively after we have them functional again. Companies commonly skip this phase. However, if a related fault created the original failure, then it is just a waiting game until the machine experiences the same trouble once again.

In order to make certain that we’ve thoroughly repaired the problem with your Motorola / Zebra MC50, we’ll carry out a soak and burn/run in test. By making certain we get the job done right on the first try, we are able to keep interruption within your business is kept as low as possible.

Finally, we will box your apparatus safely and securely before shipping it back to you. The device will be ready for work straight out the box, and your business can return to normal service.