Elcomatic offer return to base repair / maintenance contracts service for the Symbol MC65. Contact us on (+44) 01294 274 914.

If you have any of the below faults or any other faults don’t hesitate to contact us and we will get this device repaired for you with a quick and reliable repair with our expert repair team.

Touchscreen repair
LCD repair
Casings replaced
Keypad repair
Charging issue
Buttons faulty
Won’t scan
Battery issues
Trigger buttons

Mobile devices play a significant role in the day to day running of multiple businesses over various sectors. These pieces of high-end equipment are quite expensive and companies need to get full use of this equipment with minimum downtime. Elcomatic can provide your company with a fast and reliable repair service that will minimise any disruption to your business.

If you are in the UK-Europe or anywhere in the World please get in touch. We offer ad hoc repairs/maintenance contracts for businesses. All volume sizes of returns are accommodated through our repair service.

For more information call us on +44 (0) 1294 274 914.

Repair Service Options

Ad Hoc
Repairs are priced as labour + parts costs based on one-off returns.

Contractual Maintenance Repairs
Having to shell out pay out for a repair for one item is not perfect, but when you have multiplemachines the repair costs can speedily add up. We provide repair and maintenance contracts so that you will always pay a set fee, regardless of how many repairs you ask for.

No Fix, No Fee
Given enough time and money it is realistic to fix anything. However, when it comes to certain errors this simply is not cost-effective. From time to time a blanket replacement is more relevant and in these cases, we will advise you on how to proceed without charging you.

The Repair Process

When your R.M.A. (return merchandise authorisation) is established, the next step is to post your malfunctioning Motorola / Zebra MC65 to our dedicated repair facility. When it reaches us, we will unbox and examine the item to acquire proper picture of what might be wrong with it and schedule it into our workflow.

The next stage will be to start performing testing to understand specifically what the issue with your MC65 by Motorola / Zebra is. Assuming that the repair process is financially worthwhile, we will then begin exchanging or repairing any problematic parts.

Our policy is to always examine all equipment comprehensively after we get them operational again. Companies regularly omit this phase. However, if a deeper problem prompted the original malfunction, then it’s only a waiting game until the system suffers the same trouble once again.

To assist in making certain that we’ve totally solved the problem in your Motorola / Zebra MC65, we’ll conduct a soak and burn/run in test. By making certain we get the job done appropriately first time around, we can keep disturbance within your organisation is kept as low as possible.

When we have undertaken our final assessments, we will pack your equipment up securely and safely and deliver it back to you.