Elcomatic provide return to base repair / maintenance contracts service for the Symbol MC75. Contact us on (+44) 01294 274 914.

If you have any of the below problems or any other errors don’t hesitate to contact us and we will get this product repaired for you with a prompt and dependable repair with our expert repair team.

Touchscreen repair
LCD repair
Casings replaced
Keypad repair
Charging issue
Buttons faulty
Won’t scan
Battery issues
Trigger buttons

Mobile devices play a significant role in the day to day running of multiple businesses over various sectors. These pieces of high-end equipment are quite expensive and companies need to get full use of this equipment with minimum downtime. Elcomatic can provide your company with a fast and reliable repair service that will minimise any disruption to your business.

If you are in the UK-Europe or anywhere in the World please get in touch. We offer ad hoc repairs/maintenance contracts for businesses. All volume sizes of returns are accommodated through our repair service.

For more information call us on +44 (0) 1294 274 914.

Repair Service Options

Ad Hoc
Repairs are priced as labour + parts costs based on single returns.

Contractual Maintenance Repairs
Having to shell out for a repair for one system is not perfect, but when you have multiplemachines the repair costs can quickly add up. We offer repair and maintenance contracts so that you will always pay a set fee, regardless of how many repairs you ask for.

No Fix, No Fee
Given enough time and money it is viable to fix anything. However, when it comes to certain faults this simply is not cost-effective. From time to time a blanket replacement is more suitable and in these cases, we will advise you on how to proceed without charging you.

The Repair Process

Once your R.M.A. (return merchandise authorisation) has been created, the next stage is to send your faulty Motorola / Zebra MC75 to our dedicated repair facility. When it gets here, we’ll open the package and check out the device in order to get a concept of what might be wrong with it and book it into our workflow.

The next stage will be to commence conducting testing to discover accurately what the problem with your MC75 by Motorola / Zebra is. Assuming that the repair procedure is cost-effective, we will then start replacing or repairing any problematic parts.

Our policy is to routinely analyse all equipment meticulously after we have them operational again. Many companies will skip this phase. However, if a related error created the original malfunction, then it is only a waiting game until the unit experiences the same problem again.

In order to make sure that we’ve totally solved the fault with your Motorola / Zebra MC75, we will perform a soak and burn/run in test. By guaranteeing we carry out the fix properly on our initial attempt, we can keep disturbance within your organisation is kept as low as possible.

Lastly, we will box your apparatus safely and securely before delivering it back to your premises. The device will be ready to go immediately, and your business can return to normal service.