Elcomatic provide return to base repair / maintenance contracts service for the Symbol MC9000. Contact us on (+44) 01294 274 914.

If you have any of the below symptoms or any other defects don’t hesitate to contact us and we will get this product repaired for you with a quick and dependable repair with our technical repair staff.

Touchscreen repair
LCD repair
Casings replaced
Keypad repair
Charging issue
Buttons faulty
Won’t scan
Battery issues
Trigger buttons

Mobile devices play a significant role in the day to day running of multiple businesses over various sectors. These pieces of high-end equipment are quite expensive and companies need to get full use of this equipment with minimum downtime. Elcomatic can provide your company with a fast and reliable repair service that will minimise any disruption to your business.

If you are in the UK-Europe or anywhere in the World please get in touch. We offer ad hoc repairs/maintenance contracts for businesses. All volume sizes of returns are accommodated through our repair service.

For more information call us on +44 (0) 1294 274 914.

Repair Service Options

Ad Hoc
Repairs are charged as labour + parts costs based on single returns.

Contractual Maintenance Repairs
Having to shell out for a repair for one device is not perfect, but when you have multiplesystems the repair prices can quickly add up. We provide repair and maintenance contracts so that you will always pay a set fee, regardless of how many repairs you request.

No Fix, No Fee
Given enough time and money it is feasible to fix anything. However, when it comes to certain malfunctions this simply is not cost-effective. From time to time a blanket replacement is more appropriate and in these cases, we will advise you on how to proceed without charging you.

The Repair Process

As soon as you need a device to be fixed, our team will produce an R.M.A. (return merchandise authorisation). Afterwards, you can ship your Motorola / Zebra MC9000 to our repair centre in Ayrshire. When we have it, we will quickly check out the concern before scheduling your repair project into our workflow.

The next step is to commence carrying out checks to determine exactly what the trouble with your MC9000 by Motorola / Zebra is. On condition that the repair procedure is financially worthwhile, we will then get started replacing or rectifying any broken parts.

Our policy is to routinely evaluate all systems comprehensively after we have them functional again. Companies commonly omit this phase. However, if a deeper problem prompted the initial malfunction, then it is only a matter of time before the machine suffers the same issue yet again.

Our soak and burn-in test will make sure that your broken Motorola / Zebra MC9000 is comprehensively fixed and is ready for work. This allows us to minimise the disturbance within your workplace instead of having to go through the procedure again.

Last but not least, we will package your device adequately before delivering it back to you. The device will be ready for work straight out the box, and your company can go back to standard service.