Elcomatic offer return to base repair / maintenance contracts service for the Symbol TC55. Contact us on (+44) 01294 274 914.

If you have any of the below problems or any other defects don’t hesitate to contact us and we will get this device repaired for you with a quick and dependable repair with our expert repair team.

Touchscreen repair
LCD repair
Casings replaced
Keypad repair
Charging issue
Buttons faulty
Won’t scan
Battery issues
Trigger buttons

Mobile devices play a significant role in the day to day running of multiple businesses over various sectors. These pieces of high-end equipment are quite expensive and companies need to get full use of this equipment with minimum downtime. Elcomatic can provide your company with a fast and reliable repair service that will minimise any disruption to your business.

If you are in the UK-Europe or anywhere in the World please get in touch. We offer ad hoc repairs/maintenance contracts for businesses. All volume sizes of returns are accommodated through our repair service.

For more information call us on +44 (0) 1294 274 914.

Repair Service Options

Ad Hoc
Repairs are charged as labour + parts costs based on single returns.

Contractual Maintenance Repairs
Having to shell out for a repair for one product is not perfect, but when you have multipleunits the repair costs can swiftly add up. We provide repair and maintenance contracts so that you will always pay a set fee, regardless of how many repairs you require.

No Fix, No Fee
Given enough time and money it is viable to fix anything. However, when it comes to certain malfunctions this simply is not cost-effective. From time to time a blanket replacement is more appropriate and in these cases, we will advise you on how to proceed without charging you.

The Repair Process

Once your R.M.A. (return merchandise authorisation) is put in place, you will have to deliver your defective Motorola / Zebra TC55 to our specialist repair facility. Once it gets here, we will unbox and examine the device in order to get a concept of what could be wrong with it and book it into our work program.

When the device is functioning correctly, we will undertake thorough testing to make sure repair will last. Repair companies will often get a piece of equipment working again only for it to break again quickly as the underlying problem has not been addressed.

Our policy is to routinely examine all devices comprehensively after we get them operational again. Some companies will skip this phase. However, if a related problem caused the primary malfunction, then it is only a waiting game until the unit undergoes the same problem once more.

To assist in making certain that we’ve adequately rectified the fault with your Motorola / Zebra TC55, we’ll undertake a soak and burn/run in test. By making certain we get the job done properly the first time, we’re able to keep disturbance within your company is kept to a minimum.

When we have carried out our ultimate inspections, we will pack your equipment up responsibly and post it back to you.