Symbol ES400

Symbol ES400 Repair / Maintenance Contracts

Elcomatic offer return to base repair/maintenance contracts for the Symbol ES400. Contact us on (+44) 01294 274 914.

If you have any of the below issues symptoms or any other ones don’t hesitate to contact us and we will get this device repaired for you with a quick and reliable repair from our experienced technicians.

Touchscreen repair
LCD repair
Casings replaced
Keypad repair
Charging issue
Buttons faulty
Won’t scan
Battery issues
Trigger buttons

Repair Service Options

Ad Hoc
Repairs are charged labour + parts costs based on individual returns.

Contractual Maintenance Repairs
Having to shell out a repair for one device is not ideal, but when you have multiple machines the repair costs can quickly add up. We offer repair contracts so that you will always pay a set fee, regardless of how many repairs you require.

No Fix, No Fee
Given enough time and money it is possible to fix anything. However, when it comes to certain malfunctions, this simply is not cost-effective. From time to time a blanket replacement is more appropriate, and in these cases, we will advise you on how to proceed without charging you.

Technical Skills & Devices Repaired

At Elcomatic, we have the working experience and knowledge and expertise to work on virtually all electronic EPOS devices. Our skilled and experienced technicians are able to work on electronic equipment of all kinds in our dedicated warehouse facility.

We specialise in repairing EPOS equipment and all peripherals. This also includes all barcode scanning solutions some of which are highlighted below:

HHT / Hand Held Terminals
PDA Devices
Barcode Scanners
Mobile Computers

We also have vastly experienced repair technicians who have repaired and worked on these devices for several years. Some brands we have worked on and repaired on over the last 15 years are listed below:

Zebra

Motorola

Symbol

If you have a faulty ES400 by Symbol that requires a repair service, you can rely on Elcomatic to fix your device quickly and thoroughly. If your faulty ES400 by Symbol has a cosmetic or functional issue, Elcomatic can repair this item with fast turnaround and reliable repair causing your company minimum downtime and disruption.

Symbol {MSV} Repairs

The Repair Process

Once your R.M.A. (return merchandise authorisation) has been established, you will need to send your faulty Symbol ES400 to our dedicated repair facility. When it arrives, we will open the package and check out the device to acquire a concept of what could be wrong with it and plan it into our work program.

When the equipment is performing as it should be, we will conduct further assessment to ensure the repair will stand the test of time. Repair companies will commonly get something functioning again just for it to break again shortly after as the underlying problem hasn’t been resolved.

Our policy is to routinely examine all devices extensively after we have them working again. Many companies will omit this phase. However, if a deeper error created the original failure, then it’s merely a waiting game until the machine suffers the same problem yet again.

Our soak and burn/run in test will ensure that your damaged Symbol ES400 is comprehensively fixed and is ready for work. This means we can minimise the disturbance within your business as opposed to needing to go through the process again.

After we have performed our final checks, we will bundle your electronics up safely and securely and ship it back to your company.

Get In Touch

With so many businesses basing their entire operation on the functionality of mobile computers and barcode scanners, losing one device can cause significant disruptions and, in turn, affect your profit. It is key that you can rely on a company which you can be sure will not only do a great job and get the device running properly but will do it quickly and cost-effectively.

To make an inquiry or book in a job today, you can phone us on 01294 274 914.

Alternatively, you can use our ‘Contact’ form and we will be in touch as soon as we can.

Go Green

It is crucial that we salvage, fix, and re-purpose as much electrical material as possible. The incredible volume of dumped electronics which end up polluting the environment has severe adverse consequences.

By allowing our technicians to fix your faulty Symbol ES400 you are already doing your part by engaging in the repair economy. However, our business takes its green initiatives a step further.

We catalogue each and every electronic component which come through our dedicated repair facility and salvage everything useful that we can from devices that can’t be repaired. We remove all of the recycleable elements and sort them in their corresponding group, and will strip out any material which can be repurposed.

By using our company, you can trust in our technicians to keep as much waste out of the dump as possible.