Elcomatic offer return to base repair / maintenance contracts service for the Symbol MC55A. Contact us on (+44) 01294 274 914.

If you have any of the below faults or any other troubles don’t hesitate to contact us and we will get this product repaired for you with a swift and reliable repair with our technical repair staff.

Touchscreen repair
LCD repair
Casings replaced
Keypad repair
Charging issue
Buttons faulty
Won’t scan
Battery issues
Trigger buttons

Mobile devices play a significant role in the day to day running of multiple businesses over various sectors. These pieces of high-end equipment are quite expensive and companies need to get full use of this equipment with minimum downtime. Elcomatic can provide your company with a fast and reliable repair service that will minimise any disruption to your business.

If you are in the UK-Europe or anywhere in the World please get in touch. We offer ad hoc repairs/maintenance contracts for businesses. All volume sizes of returns are accommodated through our repair service.

For more information call us on +44 (0) 1294 274 914.

Repair Service Options

Ad Hoc
Repairs are charged as labour + parts costs based on single returns.

Contractual Maintenance Repairs
Having to shell out pay out for a repair for one item is not ideal, but when you have multiplemachines the repair prices can swiftly add up. We provide repair and maintenance contracts so that you will always pay a set fee, regardless of how many repairs you ask for.

No Fix, No Fee
Given enough time and money it is viable to fix anything. However, when it comes to certain damage this simply is not cost-effective. From time to time a blanket replacement is more appropriate and in these cases, we will advise you on how to proceed without charging you.

The Repair Process

As soon as your R.M.A. (return merchandise authorisation) has been created, you will have to post your defective Motorola / Zebra MC55A to our dedicated repair facility. When it arrives, we will open the box and investigate the device in order to get an outline of what might be wrong with it and book it into our timetable.

The next phase is to start performing checks to determine exactly what the problem with your MC55A by Motorola / Zebra is. Provided that the repair method is financially worthwhile, we will then start substituting or fixing any damaged parts.

We can then commence the troubleshooting process in order to determine the issue exactly. If correcting it is feasible and worthwhile in terms of cost, we will begin the process of making it functional.

To assist in making certain that we’ve thoroughly remedied the issue with your Motorola / Zebra MC55A, we will carry out a soak and burn/run in test. By making certain we do the job correctly on our first attempt, we are able to keep disturbance within your business is kept as low as possible.

When we have undertaken our closing assessments, we will pack your equipment up securely and safely and ship it back to your company.