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Elcomatic repairs the Oracle MICROS 700 Series tablets—including the 720, 721, 721P variants—and DT Research DT317CR devices commonly used across hospitality and retail environments.

These compact, rugged tablets are widely used as mobile POS solutions, combining 7‑inch touchscreens, Intel Atom processors, and integrated Wi‑Fi/Bluetooth connectivity to support fast, efficient service operations.

Built for Hospitality – But Not Immune to Faults

Designed for demanding environments such as restaurants, hotels, and leisure venues, these devices offer features like:

  • Capacitive touch displays (1280 x 800 resolution)
  • Optional barcode scanners, MSR readers, and NFC capability
  • Windows IoT operating systems for POS integration

However, frequent daily use means faults can develop—particularly with screens, touch functionality, and onboard components.

Common Issues We’re Seeing

Our engineers are already supporting repairs for:

  • Cracked or unresponsive touchscreens
  • LCD display faults (dim, blank, or distorted screens)
  • Power and battery-related issues
  • Connectivity or peripheral faults

Many of these problems are similar to those seen in other touchscreen‑based EPOS and tablet systems—and are fully repairable.

Cost‑Effective Alternative to Replacement

With many of these devices now ageing or approaching end‑of‑life in some environments, sourcing replacements can be expensive or difficult. Repairing existing units offers a more sustainable and cost‑effective option—helping businesses extend the lifespan of their hardware without disrupting operations.

Supporting Your Business Continuity

As with all Elcomatic services, repairs are handled at our dedicated facility with full diagnostics, testing, and quality control before return. Our focus is simple: minimise downtime and get your equipment back into service quickly.


Need Support with Your MICROS Tablets?

If you’re experiencing issues with your Oracle MICROS 720, 721, 721P or DT317CR tablets, get in touch with our team today. We’re here to help keep your systems running smoothly.