Elcomatic offer an advance exchange service that we call “Swap-IT”. This service allows customers to get a next day replacement for their failed item without an engineer attending site. This service is typically taken by one of our partners providing a simplified form of maintenance for their end user customers. Additionally, it is also taken by larger end users who have a volume of sites and equipment to support but feel that they don’t need or want to engage an engineer to attend site and perform a swap for them.
Please go to our Swap-IT page on our website www.elcomaticepos.com or call 01294 274 914 for more details.