Elcomatic offer return to base repair / maintenance contracts service for the Symbol MC9190. Contact us on (+44) 01294 274 914.

If you have any of the below issues or any other errors don’t hesitate to contact us and we will get this product repaired for you with a prompt and reliable repair with our technical repair team.

Touchscreen repair
LCD repair
Casings replaced
Keypad repair
Charging issue
Buttons faulty
Won’t scan
Battery issues
Trigger buttons

Mobile devices play a significant role in the day to day running of multiple businesses over various sectors. These pieces of high-end equipment are quite expensive and companies need to get full use of this equipment with minimum downtime. Elcomatic can provide your company with a fast and reliable repair service that will minimise any disruption to your business.

If you are in the UK-Europe or anywhere in the World please get in touch. We offer ad hoc repairs/maintenance contracts for businesses. All volume sizes of returns are accommodated through our repair service.

For more information call us on +44 (0) 1294 274 914.

Repair Service Options

Ad Hoc
Repairs are billed as labour + parts costs based on single returns.

Contractual Maintenance Repairs
Having to shell out pay out for a repair for one device is not flawless, but when you have multiplesystems the repair prices can swiftly add up. We offer repair and maintenance contracts so that you will always pay a set fee, regardless of how many repairs you ask for.

No Fix, No Fee
Given enough time and money it is possible to fix anything. However, when it comes to certain faults this simply is not cost-effective. From time to time a blanket replacement is more relevant and in these cases, we will advise you on how to proceed without charging you.

The Repair Process

Once your R.M.A. (return merchandise authorisation) is produced, you will need to send your faulty Motorola / Zebra MC9190 to our dedicated repair centre. When it gets here, we’ll unbox and take a look at the product to get a concept of what could be wrong with it and schedule it into our work program.

When the unit is performing as it should be, we will conduct extensive assessment to make sure repair will last. Repair professionals will regularly get something working again only for it to break again quickly as the fundamental issue hasn’t been dealt with.

Our policy is to always analyse all equipment thoroughly after we get them operating again. Some companies will omit this step. However, if a deeper fault triggered the primary failure, then it’s only a matter of time before the device undergoes the same problem once again.

To assist in making sure that we have adequately corrected the problem in your Motorola / Zebra MC9190, we’ll conduct a soak and burn/run in test. By making certain we carry out the fix right on the first try, we will keep interruption within your company is kept to a minimum.

After we have completed our final inspections, we will pack your equipment up securely and safely and ship it back to your company.