Elcomatic is a hardware repair company that is based in our specialised facility in Ayrshire. We work primarily with EPOS equipment, fixing significant manufacturers including Micros, Zebra, Epson and Oracle. We offer fast maintenance for Intermec CK30 and can employ our abilities to service any other electronic device, covered by warranty or not.

With our extensive technical experience, swift turnarounds, free quotations, together with our no fix no fee system, there is no superior solution for your technological repair needs.

What We Troubleshoot and Repair

At Elcomatic, we possess the practical experience and understanding to operate on virtually all electrical products.

Firstly, we specialise in fixing EPOS equipment and all sorts of supporting machinery. This includes:

• Workstations
• Touch Screen Tills
• Receipt Printers
• Kitchen Equipment
• Mobile Computers

In addition, we are a fully certified and recognised repair facility for all leading EPOS brands, such as:

• Micros
• Oracle
• Zebra
• Epson
• Schlumberger
• Motorola
• Hewlett Packard
• Symbol
• IBM

Our assorted staff of well-trained repair technicians can also deliver solutions for PCs and laptops, arcade machines and games consoles, mobile phones, and tablets.

When your CK30 by Intermec has been damaged or has suffered an error, Elcomatic will quickly have it back in working order and returned to you.

Damaged Intermec CK30

Damaged Screen: In the event your electronic equipment has a smashed or damaged display screen, we can get the part substituted for a fresh one without delay for a fixed charge.

Charging Issue: When your device is not acquiring electrical power, or has a charging/pins issue, we can repair or swap any problematic components.

Will Not Start: When equipment doesn’t switch on, the fix may nonetheless be simple. By undertaking technical diagnostics on the device, we can uncover and sort the cause of the problem.

Damaged Buttons: Whenever your equipment has faulty control buttons or a malfunctioning touchscreen display, we will identify the origin of the issue and remedy it.

The Repair Process

As soon as you require a system to be repaired, our team will produce an R.M.A. (return merchandise authorisation). Afterwards, you can send your Intermec CK30 to our repair centre in Ayrshire. When we have it, we will promptly have a look at the matter before booking your repair project into our workflow.

As soon as everything is functioning as it should be, we will undertake extensive assessment to make sure repair will stand the test of time. Repair professionals will commonly get a piece of equipment operating again just for it to break again soon after as the root issue has not been resolved.

Our policy is to always examine all systems thoroughly after we have them functional again. Some companies will bypass this phase. However, if an underlying problem caused the primary failure, then it is merely a waiting game until the device undergoes the same issue once more.

To assist in making sure that we have totally corrected the fault with your Intermec CK30, we’ll undertake a soak and burn/run in test. By ensuring we complete the job correctly first time around, we’re able to keep disruption within your company is kept as low as possible.

Last but not least, we will box your item properly before sending it back to your premises. The device will be ready to go straight out the box, and your company can get back to standard service.