Elcomatic is a hardware repair organisation which is based out of our specialist center in Ayrshire. We work predominantly with EPOS products, fixing significant brands such as Micros, Zebra, Oracle, and Epson. We offer fast repairs for Intermec CK32 and will apply our experience to service virtually any electronic device, protected by warranty or not.

We provide a thorough and dependable service which offers a fast response, technical experience, free quotations, and we work on a no fix, no fee basis.

What We Troubleshoot and Repair

At Elcomatic, we have the practical expertise and understanding to operate on almost all electrical apparatus.

Firstly, we can work on all EPOS apparatus and supporting devices, such as:

• Workstations
• Touch Screen Tills
• Receipt Printers
• Kitchen Equipment
• Mobile Computers

Additionally, we are certified repair professionals for all major EPOS brands, such as:

• Micros
• Oracle
• Zebra
• Epson
• Schlumberger
• Motorola
• Hewlett Packard
• Symbol
• IBM

However, we also deliver repair solutions for other electronic devices like PCs and laptops, gaming systems and arcade machines , tablets, and mobile phones.

When your CK32 by Intermec is broken down or has encountered a problem, Elcomatic will swiftly have it back in working order and delivered back to your business.

Damaged Intermec CK32

Cracked Screen: It is not rare for glass screens to get damaged, especially on the job. For a fixed cost, we can easily swap the screen for a fresh one quickly.

Charging Difficulty: If your device is not obtaining electrical power, or is experiencing a charging/pins problem, our technicians will be able to repair or replace any problematic components.

Will Not Switch On: When a machine doesn’t turn on, the repair could nevertheless be simple. By carrying out technical diagnostics on the system, we are able to find and resolve the source of the problem.

Unresponsive Controls: If your electrical equipment is suffering from an unresponsive screen or broken button, then our technicians will be able to find the problem and resolve it.

The Repair Process

When your R.M.A. (return merchandise authorisation) has been created, you will have to send your defective Intermec CK32 to our specialist repair centre. Once it reaches us, we’ll unbox and investigate the device to obtain an outline of what might be wrong with it and book it into our workflow.

The next phase is to commence carrying out checks to determine accurately what the issue with your CK32 by Intermec is. Assuming that the repair procedure is cost-effective, we will then begin the process of replacing or fixing any problematic parts.

Our policy is to always analyse all devices carefully after we have them functional again. Companies regularly skip this step. However, if an underlying problem triggered the original malfunction, then it’s just a matter of time before the unit undergoes the same issue yet again.

Our soak and burn/run in test will guarantee that your broken Intermec CK32 has been thoroughly repaired and is fit for purpose. This lets us minimise disruption within your company rather than having to repeat the procedure again.

When we have undertaken our closing checks, we will package your electronics up safely and securely and deliver it back to you.