Elcomatic is a hardware repair firm that is based in our specialist facility in Ayrshire. We work mostly with EPOS equipment, fixing major brands such as Micros, Zebra, Oracle, and Epson. We offer swift repairs for Intermec CK61 and are able to apply our experience to service any other electronic device, covered by warranty or not.

We deliver an in depth and reputable service which offers a speedy response, technical knowledge, free quotations, and we do the job on a no fix, no fee basis.

What We Troubleshoot and Repair

At Elcomatic, we possess the working understanding and experience to work on virtually all electrical products.

Firstly, we specialise in dealing with EPOS equipment and all supporting devices. This includes:

• Workstations
• Touch Screen Tills
• Receipt Printers
• Kitchen Equipment
• Mobile Computers

Furthermore, we are a fully accredited and recognised repair centre for all major EPOS companies, such as:

• Micros
• Oracle
• Zebra
• Epson
• Schlumberger
• Motorola
• Hewlett Packard
• Symbol
• IBM

However, we also provide repair options for other technology such as laptops and PCs, gaming systems and arcade machines , tablets, and mobile phone devices.

If you have a faulty CK61 by Intermec, or something else electrical that needs a repair service, you can rely upon Elcomatic to mend your device promptly and thoroughly.

Damaged Intermec CK61

Smashed Screen: If your electronic device has got a a smashed or cracked display screen, we can get the section exchanged for a new one in no time for a fixed cost.

Charging Issue: All electronics will inevitably become worn or damaged, resulting in a pins problem or charging difficulty. Our techs can examine the problem and undertake any required maintenance.

Won’t Start: Although equipment may appear destined for the bin when it will not switch on, we will use our diagnostic technology to identify what the issue is and rectify it.

Damaged Buttons: Whenever your unit has unresponsive buttons or an un-operational touch display, we can find out the origin of the issue and resolve it.

The Repair Process

When you request a unit to be serviced, we will produce an R.M.A. (return merchandise authorisation). Afterwards, you can send out your Intermec CK61 to our repair facility in Ayrshire. When it arrives, we will promptly examine the problem before booking your repair project into our timetable.

As soon as the unit is performing as it should be, we will carry out comprehensive testing to ensure the repair will stand the test of time. Repair technicians will often get something working again just for it to break again soon after as the fundamental problem has not been sorted out.

We will then commence the troubleshooting procedure in order to identify the failure exactly. If fixing it is feasible and worthwhile in terms of cost, we will begin the process of making it good as new.

Our soak and burn/run in test will guarantee that your damaged Intermec CK61 has been totally repaired and is fit for purpose. This means we can minimise disruption within your business rather than having to endure the procedure again.

Last but not least, we will package your equipment safely and securely before shipping it back to your premises. The device will be ready to go straight out the box, and your enterprise can go back to regular service.