Elcomatic is a hardware repair provider which is specialised in EPOS products at our dedicated facility. Based in Ayrshire, we work with every major brand including Oracle, Micros, Zebra and Epson. Our extensive experience allows us to work with systems in and out of warranty and offer reliable Intermec CN50 service and repair.

With our substantial technical expertise, swift turnarounds, free quotations, along with our no fix no fee scheme, there is no better option for your EPOS repair needs.

What We Troubleshoot and Repair

Our skilled and certified technicians can work on electrical products of all sorts from our dedicated facility.

To start with, we specialise in restoring EPOS equipment as well as supporting machinery. This includes:

• Workstations
• Touch Screen Tills
• Receipt Printers
• Kitchen Equipment
• Mobile Computers

Moreover, we are a fully qualified and recognised repair centre for all main EPOS providers, such as:

• Micros
• Oracle
• Zebra
• Epson
• Schlumberger
• Motorola
• Hewlett Packard
• Symbol
• IBM

However, we also offer repair solutions for other electronic devices like PCs and laptops, gaming consoles and arcade machines , tablets, and mobile phone devices.

When your CN50 by Intermec is damaged or has suffered a fault, Elcomatic will promptly get it back in working order and delivered back to you.

Damaged Intermec CN50

Damaged Screen: When your electronic system has got a a broken or damaged display screen, we can have the component swapped out for a new one without delay for a set fee.

Charging Issue: If your apparatus does not get electrical power, or is experiencing a pins/charging trouble, our personnel will repair or substitute any problematic components.

Won’t Start: Although equipment may appear destined for the dump when it will not switch on, we will use our analytical systems to identify what the problem is and fix it.

Unresponsive Buttons: Whenever your equipment has broken buttons or a malfunctioning touch screen, we will be able to locate the source of the issue and remedy it.

The Repair Process

Whenever you need a device to be fixed, our technicians will produce an R.M.A. (return merchandise authorisation). Afterwards, you can send out your Intermec CN50 to our repair facility in Ayrshire. When we have it, we will quickly examine the concern before booking your repair job into our timetable.

As soon as the unit is working correctly, we will conduct further testing to make sure repair will last. Repair technicians will regularly get something working again just for it to break again quickly as the underlying problem has not been resolved.

Our policy is to always examine all devices extensively after we get them working again. Some companies will skip this step. However, if a deeper fault created the original malfunction, then it is merely a waiting game until the system experiences the same problem once more.

To help make sure that we’ve totally solved the problem with your Intermec CN50, we’ll conduct a soak and burn/run in test. By making certain we complete the job correctly on our first attempt, we’re able to keep disruption within your organisation is kept to a minimum.

Last but not least, we will box your apparatus appropriately before shipping it back to your workplace. The device will be ready for work straight away, and your business can return to normal service.