Elcomatic is a hardware repair firm which is specialised in EPOS products at our dedicated facility. Based in Ayrshire, we deal with every major brand including Oracle, Micros, Zebra and Epson. Our extensive expertise means we can work with products in or out of warranty and offer trustworthy Intermec CN51 service and repair.

We provide a thorough and dependable service which offers a swift response, technical knowledge, free quotations, and we function on a no fix, no fee basis.

What We Troubleshoot and Repair

Our talented and well-trained technicians can work on electrical devices of all kinds from our dedicated facility.

To begin with, we specialise in fixing EPOS equipment and all supporting machines. This includes:

• Workstations
• Touch Screen Tills
• Receipt Printers
• Kitchen Equipment
• Mobile Computers

We are also licensed repair specialists for all major EPOS brands, including:

• Micros
• Oracle
• Zebra
• Epson
• Schlumberger
• Motorola
• Hewlett Packard
• Symbol
• IBM

Our assorted staff of professional repair techs can also deliver solutions for PCs and laptops, home consoles and arcade machines, mobiles, and tablets.

If you have a faulty CN51 by Intermec, or anything else electrical which needs a repair service, you can count upon Elcomatic to mend your device swiftly and comprehensively.

Damaged Intermec CN51

Damaged Display: It’s not at all unusual for glass display screens to get shattered, especially in the workplace. For a set fee, we will exchange the glass display for a replacement quickly.

Charging Issue: All electronics will eventually come to be worn or impaired, producing a pins issue or charging difficulty. Our technicians can examine the situation and perform any required fixes.

Won’t Turn on: Despite the fact that equipment may seem to be headed for the dump when it does not start up, we will make use of our diagnostic technologies to discover what the problem is and correct it.

Unresponsive Controls: If your unit is experiencing an unresponsive touchscreen or broken button, then our personnel will uncover the issue and resolve it.

The Repair Process

When your R.M.A. (return merchandise authorisation) is put in place, the next step is to mail your defective Intermec CN51 to our dedicated repair facility. Once it gets here, we will unbox and take a look at the device to obtain a concept of what is wrong with it and plan it into our workflow.

The next phase is to commence conducting tests to determine precisely what the trouble with your CN51 by Intermec is. On condition that the repair procedure is financially viable, we will then commence swapping or fixing any damaged parts.

Our policy is to always evaluate all systems thoroughly after we have them operating again. Some companies will omit this step. However, if an underlying fault caused the original failure, then it is merely a waiting game until the system endures the same problem once more.

To assist in making sure that we’ve thoroughly remedied the problem with your Intermec CN51, we’ll perform a soak and burn/run in test. By making certain we carry out the fix right the first time, we can keep disturbance within your business is kept to a minimum.

Last but not least, we will box your device properly before shipping it back to you. The device will be ready to go straight out the box, and your business can go back to standard service.